F.A.Q.

Frequently Asked Questions:

  • What are the personalization instructions?
    • Font and color options are only for the bags and inside of box only.
    • Wood items are laser engraved. Burlap and Inside of box is done in vinyl.
    • Burlap bags allow for 1-4 words.
    • Brush and Combs can be 1 to 3 words. (Usually a Name).
    • Box can be up to 4 or 5 words. The longer the message the smaller the font. There is only one font for engraving.
    • Make sure spelling and punctuation are correct as we will engrave exactly how you type it. Refer to pictures.
      Message inside box can be longer as there is more room, however the longer the message and type of font chosen will affect the size.
    • Please pick your font and color and add that into the instructions.
    • If for any reason you cannot fit your instructions in the space provided please just message us and we will be glad to help.
    • If you don't see the color you want contact us and we will try to accomadate.
  • What if I have allergies?
    • Allergy Warning: Natural tree nut oils and particles are used in our products. If you are allergic to them, please consult your doctor before using our products. These products are not intended to be a substitute for professional medical advice, diagnosis, or treatment, and they have not been evaluated by the Food and Drug Administration.
    • We do use jojoba oil, sweet almond oil, coconut oil, shea nut butter, and beeswax in most of our products as well as ground walnut shell in our soap. Unfortunately at this time we do not have a nut free product.
  • Who do I talk to if I have questions or issues with my order?
    • Not satisfied with our product? Let us know asap so that we can try to correct the situation.
    • Have some suggestions to help us add to the level of awesomeness of our products? Email us at lussosapone@outlook.com detailing your experience and suggestions.
  • What are your top sellers?
    • Original Blend (woodsy scent)
    • Tobacco Bay (cologne type scent)
    • Timber Mist (woodsy with a hint of lime)
  • Can I get the rundown on all the Scent Options?
    • Original Blend – Our first creation is the perfect combination of sandalwood and frankincense. This amazing scent will fill the air around you with calm, light and fresh, still very manly aroma.
    • Tobacco Bay – Think of fresh and masculine at the same time, and you’ll come close. This amazing cologne type scent is sure to be a favorite.
    • Orange Cream – What will happen if you blend creamy vanilla with fresh oranges? You will get the best of the acid citric and sweetness combined. 
    • Island Spice – This scent is the perfect blend of an amazing spicy aroma with just a touch of vanilla. Be wild, be sweet, be bold, be Island Spice.
    • Lumber Jack – Frankincense and Cedarwood gives this oil a deep, woodsy smell. Feel the forest around you and wear it all day long.
    • Outback – Feel the minty flavor of ancient Eucalyptus trees in the air and enjoy the added touch of Tea tree. Australia waits for you every morning with this scent and its great benefits.
    • Timber Mist – This amazing scent has a light woodsy touch that’s surrounded delicately with a citrus touch. You can feel vetiver, sandalwood and a touch of lime in a perfect mix making a balanced aroma.
    • Outlaw – Our perfect blend of whiskey and leather will take you to the wild wild west.
  • What about the beard wash?
    • Beard wash is like a shampoo for the beard with out the harsh chemicals in regular shampoo that can be not as nice to the skin under the beard. This is the only item that is not scent matched. We keep it neutral, fresh, and amazing.
  • I'm new at this, what do I need? 
    • Really it depends on the price point and presentation you want to go with. For someone who is new to these types of products you want to make sure you have at least a beard oil and a beard balm which is pretty much in all of our sets. Wax is more for shaping (Handle bar mustache etc.) or sculpting a large thick beard. A comb is good for working the product into the beard. The shaping comb is good for creating that clean line on the face. The bar of soap is more for the body, where the beard wash is a shampoo for the beard with out the harsh chemicals in regular shampoo that can be not as nice to the skin under the beard.
  • How do I use these amazing products?
    • Use wash first. Then put oil on using the supplied dropper all the way down to the skin. This will help give oil back to your skin and hair. Also helping to reduce itch and flake.
    • Balm is for the longer part of the beard. Helps tame strays and soften the hair. Brush after to evenly distribute the product. Amount is based off preference as well as thickness and length. Start small with the amount and add till you get the desired feel. A little goes a long way. Then enjoy the look, smell, and feel of an amazing beard.
  • Will using beard oil make my beard grow?
    • Though it is not a beard "growth" oil, Our beard oil does prepare the skin and hair follicles for healthy beard growth.